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Support
Knowledge base, tickets, live chat, WhatsApp, and email. We're here.
Live chat
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233247140856
booksandyou.jargon669@passinbox.com
System status
All systems operational
FAQ
How long does delivery take in Accra?
Most Accra orders arrive in 1–2 business days. Same-day options appear at checkout when available.
Can I checkout without creating an account?
Yes. Choose Guest Checkout, enter your name, phone, and delivery address, then pay. Creating an account is optional if you want to save details later.
Do you accept Mobile Money and cards?
Yes. At checkout you can pay with Mobile Money (MTN, Telecel, AirtelTigo) or debit/card. Payments are processed securely through our payment partner.
Do you stock GES / standards-based school textbooks?
Yes. We focus on Ghana classroom titles by school level and subject, including standards-based learner books. Browse Categories by Nursery through SHS, or search the catalog.
Can I read eBooks immediately?
Yes. Digital purchases appear in your Library as soon as payment confirms.
How do refunds work?
Physical books in resaleable condition can be returned within 14 days. Ebooks are refundable within 48 hours if unread.
Do you ship internationally?
Yes, international shipping rates are calculated at checkout. Ghana remains our primary focus.
Open a ticket
Signed-in customers get a ticket number in our support desk. Guests still reach us by email.